Rm100 cuci Privacy Policy – Malaysian Player Data Protection

Rm100 cuci takes the privacy of every member seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data as a user of our platform in Malaysia.

Last Updated: January 2026
rm100 cuci's Privacy Commitment

Six core principles that govern how rm100 cuci manages the personal data of members in Malaysia

256-bit SSL Encryption

All data transmitted between your device and rm100 cuci's servers is protected by 256-bit SSL encryption – the same level of security used by Malaysia's leading online banking platforms such as Maybank2u and CIMB Clicks.

No Sharing Without Consent

Rm100 cuci never sells, rents or shares members' personal data to any third party for marketing purposes without your explicit consent. Your data belongs to you.

Purpose-Driven Collection

Rm100 cuci only collects data that is strictly necessary to deliver its services – account management, payment processing, security, and platform improvements. No excess data is collected.

Malaysian Legal Compliance

The rm100 cuci Privacy Policy complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We operate within the established legal framework designed to protect the privacy rights of users in Malaysia.

Control in Your Hands

As an rm100 cuci member, you have the right to access, correct, request a copy of, or request the deletion of your personal data at any time by contacting our support team.

Active Protection 24/7

Rm100 cuci's cybersecurity systems operate around the clock to detect and prevent any unauthorised access attempts, data breaches, or suspicious activity that could compromise your account.

Introduction

This Privacy Policy ("Policy") describes the personal data collection, use, storage, and protection practices of rm100 cuci ("we", "the Company"), operating through the platform at rm100cuci.net ("Platform"). This Policy applies to all users of the Platform, including visitors, prospective members, and registered members of rm100 cuci.

Rm100 cuci is committed to protecting your privacy and complying with the Personal Data Protection Act 2010 (PDPA) of Malaysia and all other applicable legislation. "Personal data" as referred to in this Policy means any information that can be used to identify you, directly or indirectly, as an individual.

By registering an account or using the rm100 cuci Platform, you confirm that you have read and understood this Privacy Policy and agree to the practices described within it. If you do not agree, please discontinue your use of the Platform.

Personal Data We Collect

Rm100 cuci collects personal data from you through various means, including during registration, while you use the Platform, and through your interactions with our support team. The types of data we collect are as follows:

Data Category Example Information How It Is Collected
Identity Data Full name, date of birth, MyKad number, gender Registration form, KYC process
Contact Data Email address, phone number, residential address Registration forms, profile updates
Financial Data Bank account details, e-wallet numbers (DuitNow, Touch 'n Go, GrabPay, Boost, ShopeePay), transaction records Deposit and withdrawal process
Technical Data IP address, device type, web browser, operating system, access log data Automatically during Platform use
Usage Data Betting history, game preferences, claimed bonus records, account activity Automatically during Platform use
Communication Data Correspondence with customer support, feedback, complaints Live Chat, email, complaint form

Rm100 cuci does not collect sensitive data such as medical information, religious beliefs, or political views. We only collect the minimum data necessary to provide our online betting platform services to you.

How We Use Your Personal Data

Rm100 cuci uses the personal data collected for the following purposes:

  • Account Management: Creates and manages your member account, verifies your identity, processes registration, and handles secure login.
  • Transaction Processing: Processing deposits via DuitNow, FPX (Maybank2u, CIMB Clicks), Touch 'n Go eWallet, GrabPay, Boost and ShopeePay; processing winnings withdrawals; and maintaining accurate financial records.
  • Service Provision: Grants you access to a wide range of games, including Baccarat, Roulette, Table Games, Slots, Virtual Sports, and Sports Betting.
  • Legal Compliance (KYC/AML): Fulfilling legal obligations including identity verification (Know Your Customer) and anti-money laundering (Anti-Money Laundering) requirements.
  • Platform Security: Detects and prevents fraud, unauthorised access, duplicate accounts, and activity that violates our Terms & Conditions.
  • Customer Support: Responding to enquiries, resolving complaints and providing technical assistance to members.
  • Service Communications: Sends important account-related notifications, changes to Terms & Conditions, security updates, and transaction information.
  • Platform Improvements: Analysing usage patterns to improve the design, performance and user experience of the rm100 cuci Platform.
  • Marketing (with consent): Sends information about rm100 cuci bonuses, promotions, and special offers – only if you have agreed to receive marketing communications.

Rm100 cuci will not use your personal data for any purpose other than those stated above without first informing you and obtaining your consent.

Basis for Data Processing

Rm100 cuci processes your personal data on valid legal grounds in accordance with the Malaysian PDPA and recognised international practices. The processing bases we rely on are:

  • Performance of Contract: Processing necessary to provide rm100 cuci services to you as a registered member – including account management and transaction processing.
  • Legal Obligation: Processing required to comply with applicable Malaysian law, including KYC/AML requirements and reporting to authorities where legally mandated.
  • Legitimate Interests: Processing for the purposes of platform security, fraud prevention, and service improvement – where our legitimate interests do not override your privacy rights.
  • Consent: Processing for direct marketing or promotional communications – only where you have given explicit consent. You may withdraw this consent at any time.

Data Sharing with Third Parties

Rm100 cuci does not sell, rent or trade members' personal data to third parties. However, under certain circumstances, we may share your data with the following parties:

  • Payment Service Providers: Transaction information is shared with payment gateway providers such as DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost and ShopeePay to process your deposits and withdrawals.
  • Technical Service Providers: Trusted third-party providers who assist us in operating the platform – including hosting, cybersecurity, and analytics services – are bound by strict confidentiality agreements.
  • Game Providers: Minimum required data is shared with certified game providers to enable you to access Live Casino games, slots, and virtual sports on the rm100 cuci Platform.
  • Legal Authority: rm100 cuci will disclose personal data to Malaysian government authorities or law enforcement when required to do so by law, court order, or a valid regulatory directive.
  • Business Transfer: In the event of a merger, acquisition or asset transfer, member data may be transferred to the successor entity – you will be notified in advance should this occur.

All third parties that receive personal data of rm100 cuci members are subject to data processing agreements that require them to protect your data to a standard equivalent to this Privacy Policy.

Cookies & Tracking Technologies

The rm100 cuci platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The types of cookies we use are:

  • Essential Cookies: Required for core platform functions such as login authentication, session management and security. These cookies cannot be disabled as they are critical to the Platform's operation.
  • Functional Cookies: Helps us remember your preferences such as language, display settings, and game preferences to make your experience more comfortable.
  • Analytics Cookies: Used to understand how members interact with the Platform – including the most frequently visited pages, time spent and navigation patterns – for the purpose of platform improvement.
  • Security Cookies: Helping us identify and prevent fraudulent activity, unauthorised access and cybersecurity threats.

You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the rm100 cuci platform. For more information on managing cookies, refer to your web browser settings.

Data Security

Rm100 cuci implements comprehensive technical and organisational security measures to protect members' personal data against unauthorised access, alteration, disclosure, or destruction:

  • 256-bit SSL Encryption: All data in transit is protected by 256-bit Secure Socket Layer (SSL) encryption, which represents the highest security standard in the industry.
  • Stored Data Encryption: Sensitive data, including financial information and identity documents, is stored in encrypted form within our secure databases.
  • Two-Factor Authentication (2FA): Available to all member accounts, and we strongly encourage every member to enable 2FA for an additional layer of security.
  • AI Threat Detection System: AI-powered technology that operates 24/7 to detect suspicious access patterns, unusual login attempts, and fraudulent activity in real time.
  • Internal Access Controls: Only rm100 cuci staff with a legitimate business need who have undergone background checks are permitted to access member data – and every instance of access is logged and audited.
  • Regular Security Audits: rm100 cuci conducts regular penetration testing and security audits by independent third-party experts to ensure our data protection systems remain current.

While rm100 cuci takes all reasonable steps to protect your data, no online security system can be guaranteed 100% secure. You also play an important role in keeping your data safe – use a strong password, enable 2FA, and never share your login credentials with anyone.

Data Retention & Deletion

Rm100 cuci retains members' personal data only for as long as necessary to fulfil the purposes for which it was processed or to meet applicable legal requirements:

  • Active Account Data: Personal data for members with active accounts is retained for the duration the account remains active, plus any additional period required by law.
  • Financial & Transaction Data: Financial transaction records are retained for a minimum of 7 years in accordance with Malaysian legal requirements for audit purposes, AML compliance, and tax reporting.
  • KYC Data: Identity verification documents are retained for a minimum of 5 years from the account closure date in accordance with PDPA requirements and AML/KYC legislation.
  • Technical Log Data: Access logs and technical data are retained for a maximum of 12 months for security and technical troubleshooting purposes.
  • Communications Data: Customer support correspondence records are retained for 2 years for reference and service improvement purposes.

When data is no longer needed, rm100 cuci will securely delete or anonymise it using methods that ensure the data cannot be recovered or re-linked to you.

Your Privacy Rights

As a member of rm100 cuci and subject to the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights in relation to your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request the correction of personal data that is inaccurate, incomplete or out of date.
  • Right to Erasure: Request the deletion of your personal data under certain circumstances – subject to applicable legal retention obligations.
  • Right to Restriction of Processing: Request a restriction on the processing of your data under certain circumstances – for example, while a dispute regarding data accuracy is being resolved.
  • Right to Object: Object to the processing of your data for direct marketing purposes – you may opt out of marketing communications at any time.
  • Right to Withdraw Consent: Withdraw consent previously given for consent-based processing at any time – this does not affect the validity of any processing carried out prior to the withdrawal.

To exercise any of the rights above, please contact the rm100 cuci support team by email at privacy@rm100cuci.net or via Live Chat within the Platform. We will process your request within 30 business days. rm100 cuci does not charge a fee for reasonable data access right requests.

Children's Privacy

The rm100 cuci platform is strictly for users aged 18 and above. rm100 cuci does not knowingly collect, process, or store personal data of individuals under the age of 18.

If you become aware that a child or individual under the age of 18 has registered or is using the rm100 cuci Platform, please contact us immediately at privacy@rm100cuci.net. rm100 cuci will take prompt action to close the account and securely delete all associated data.

Parents and guardians are encouraged to use appropriate parental control software to prevent minors in their care from accessing online betting platforms, including rm100 cuci.

Changes to This Privacy Policy

Rm100 cuci reserves the right to update or amend this Privacy Policy from time to time in line with changes to legislation, industry practices or the operation of our Platform. Any material changes will be communicated to members via:

  • An email notification to your registered email address at least 14 days before the changes take effect.
  • A prominent notice on the main page of the rm100 cuci Platform.
  • Update the "Last Updated" date displayed at the top of this Privacy Policy page.

Your continued use of the rm100 cuci Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and stop using the Platform before those changes take effect.

Contact Us – Privacy Enquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way rm100 cuci handles your personal data, please contact our Data Protection Officer:

  • Dedicated Privacy Email: privacy@rm100cuci.net
  • 24/7 General Support: support@rm100cuci.net or Live Chat within the platform (response within 2 minutes)

We are committed to responding to all privacy-related enquiries within 5 business days. For more formal complaints, you may also refer to the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital. For complete information on the Platform's terms of use, please read Terms & Conditions us.

Your Privacy Rights at rm100 cuci

You have full control over your personal data – here are the rights we guarantee you

Right to Data Access

Request a complete copy of all personal data rm100 cuci holds about you at any time. We will provide a report within 30 business days.

Right to Rectification

If your data is inaccurate or out of date, you may request a correction via your account settings or through our customer support team.

Right to Erasure

Request the deletion of your personal data when it is no longer needed, subject to applicable legal retention obligations in Malaysia.

Right to Object to Marketing

You can opt out of receiving marketing communications from rm100 cuci at any time via the unsubscribe link in any email or by contacting our support team.

Right to Restriction

Request a restriction on the processing of your data under certain circumstances – for example, while a dispute about the accuracy or relevance of your data is being resolved.

Right to Withdraw Consent

Withdraw consent for processing you have previously provided at any time, without affecting the validity of processing carried out before that withdrawal.

To exercise any of the rights above, contact us at privacy@rm100cuci.net or via Live Chat within the platform. Responses within 5 business days.

Data We Collect & Why

We only collect data that is strictly necessary – no excess data collected

Identity Data

Full name, date of birth, and MyKad number are required for identity verification (KYC) and to confirm that only eligible members (aged 18 and above) are using the platform.

Contact Data

Your email address and phone number are used for account verification, security notifications, account recovery and essential service communications.

Financial Data

DuitNow, Touch 'n Go, GrabPay e-wallet details, and FPX account information are collected solely to process your deposits and withdrawal of winnings.

Technical Data

IP addresses and device information are used for account security, fraud detection, and to ensure the platform functions properly on your device.

Usage Data

Game history and account activity are used to improve game recommendations, assess bonus effectiveness, and enhance the overall platform user experience.

Communication Data

Records of customer support interactions are retained for reference purposes, to improve service quality and to resolve any disputes that may arise.

Data Privacy on Online Betting Platforms – What Malaysian Players Need to Know

When you sign up with any online platform – whether for banking, shopping, or entertainment like rm100 cuci – you're entrusting them with part of your personal information. The question worth asking is: does that platform truly deserve to be trusted with your data? At rm100 cuci, we understand that trust is not something you can demand – it has to be earned. One of the ways we earn it is by being completely transparent about how we manage our members' personal data.

First, it's important to understand why online betting platforms like rm100 cuci are required to collect personal data in the first place. This isn't about curiosity – it's a legal obligation. Malaysia's Personal Data Protection Act 2010 (PDPA) and anti-money laundering (AML) legislation require all online financial platforms, including betting platforms, to verify their users' identities through a process known as Know Your Customer (KYC). This process protects you and safeguards Malaysia's financial system from misuse.

When you make your first deposit at rm100 cuci via DuitNow or FPX through Maybank2u, your transaction details are shared with the payment gateway provider to process the transfer. This is standard practice whenever you use online banking or an e-wallet. rm100 cuci does not store your full bank account number or card details in our database – only a unique token that enables recurring payments to be processed securely. Your actual financial data remains with your payment provider, not on rm100 cuci's servers.

On the subject of data security, rm100 cuci invests seriously in cybersecurity infrastructure. The 256-bit SSL encryption we use is not just an impressive-sounding number – it means that even if someone were to intercept data traffic between your device and our servers, that data would be completely unreadable, as it is encrypted to a standard that would take longer than the age of the universe to crack with current computing power. Our AI threat detection system operates around the clock to identify suspicious access patterns – if someone attempts to log in to your account from an unfamiliar location or device, our system will trigger a security alert and may require additional verification.

One thing many members may not be aware of is that rm100 cuci retains financial and transaction data for a minimum of 7 years. This is not our choice – it is a requirement under Malaysian law. Similarly, KYC documents are retained for a minimum of 5 years following account closure. While these retention periods may seem lengthy, they are also there to protect you – should any dispute arise over past transactions, these records allow us to resolve the matter accurately.

When it comes to marketing communications, rm100 cuci operates a strict opt-in policy. We will not send promotional emails about the Welcome Bonus, weekly cashback, or other special offers unless you have agreed to receive marketing communications during or after registration. And if you change your mind, you can opt out of promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any of our marketing emails, or by contacting our support team. This is your right, and we respect it fully.

We want to emphasise that the rm100 cuci Privacy Policy is not a static document written once and forgotten. It is updated periodically to reflect changes in Malaysian law, industry best practices and how we handle your data. Whenever significant changes are made, you will be notified via your registered email address before those changes take effect. rm100 cuci believes that full transparency is the foundation of trust – and your trust is something we do not take lightly. To learn more about your rights as a member, please also read Terms & Conditions and Responsible Gaming us.

Your Data Is Safe – Play with Peace of Mind!

Rm100 cuci protects your privacy with 256-bit SSL encryption and full compliance with Malaysia's PDPA. Register today, claim your Welcome Bonus of up to RM1,000, and enjoy Baccarat, Roulette, Virtual Sports, and football betting with confidence.

SSL 256-bit encrypted data protection Malaysian PDPA Compliance No data sharing without consent 24/7 privacy support
Officially Licensed
SSL 256-bit
PDPA Compliance
24/7 Support
FPX & DuitNow
Secure Data
Frequently Asked Questions – rm100 cuci Privacy Policy

The most frequently asked questions from members regarding data privacy and security

No, absolutely not. rm100 cuci has never and will never sell, rent or trade members' personal data to any third party for any purpose. Your data is only shared with payment service providers (DuitNow, FPX, Touch 'n Go, GrabPay, Boost, ShopeePay) to process your transactions, and with our technical service providers who are bound by strict confidentiality agreements. Disclosure to legal authorities only occurs when required by Malaysian law.

rm100 cuci uses 256-bit SSL encryption for all data in transit – the same security standard used by Maybank2u and CIMB Clicks. Sensitive financial data is stored in encrypted form, and rm100 cuci does not store your full bank account number or card details on our servers – only secure tokens are used for payment processing. Our AI-powered threat detection system monitors for suspicious activity around the clock, 24/7.

Yes, you may request the deletion of your personal data by contacting privacy@rm100cuci.net. Please note, however, that certain data may not be immediately deletable due to legal retention requirements – for example, financial transaction records must be retained for a minimum of 7 years and KYC documents for a minimum of 5 years following account closure, in accordance with Malaysian law. Data not subject to legal retention requirements will be deleted within 30 business days.

When your account is closed, rm100 cuci will cease using your data for active service purposes. However, certain data will be retained for periods prescribed by law – financial transaction records for 7 years and KYC documents for 5 years. After those periods, data will be securely deleted or anonymised. You may request a report on data still being retained at any time by contacting privacy@rm100cuci.net.

The rm100 cuci Platform uses cookies to ensure core platform functionality (necessary cookies), remember your preferences (functional cookies), understand usage patterns for improvement (analytics cookies) and detect security threats (security cookies). We do not use cookies to sell your profile to third-party advertisers. You can manage your cookie settings through your web browser, although disabling necessary cookies may affect platform functionality.

You can easily opt out of promotional emails from rm100 cuci in several ways: (1) Click the "Unsubscribe" link at the bottom of any marketing email you receive from us. (2) Log in to your rm100 cuci account and go to Communication Preferences settings to manage your notification choices. (3) Contact our support team via Live Chat or email at support@rm100cuci.net. Unsubscribe requests will be processed within 5 business days. Please note that important account- and security-related emails will continue to be sent even after you opt out of promotional emails.
Rm100 cuci Related Documents

For a full overview of your rights and responsibilities as a rm100 cuci member, please also refer to the following documents:

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